If the game hangs up / stops responding / start behaving unpredictably, in most cases relaunching it will fix the problem.
Close the app completely from your phone’s task manager. To access it double tap home button on the iPhone or use the dedicated “task manager” button on your Android Phone (square button in most cases). Swipe to close the game and then run it again.
If you’re still having problems please try restarting your device.
Comments
3 comments
The game keeps saying slow internet connection, but all my other games work. I have turned my phone off and back on. Nothing works. I even uninstalled & reinstalled the game.
Hello, I have an account. I logged out and now I cannot return, noting that the account is linked to Google Play, otherwise I can return. Please help
I keep losing connection but my internet connection is very strong. This has costed me greatly.
I've lost gems and thousands of coins!
Please sign in to leave a comment.