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Is it possible to transfer my game progress from one device to the other?

BoomBit Support Supervisor
  • Updated

If you want to transfer your progress from one device to another and the Cloud Save system provided by your OS doesn't solve the issue, please contact us at support@boombit.com. To make the transfer we will need:

1. The player ID and nickname of the previous account
2. Current (new) ID from the settings menu (this account will be overwritten by previous progress)
3. The model of the previous device
4. The model of the device that you are using now
5. A country you're from
6. The receipt for the last payment made in the game from Google Play/AppStore as a confirmation of ownership

Please provide those along with your request and we'll be able to help you.

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Comments

43 comments

Date Votes
  • Chevaillier

    Bonjour j'ai un soucis avec mon compte : depuis j'ai toujours utilisé mon compte Google aucun problème pour me connecter d'habitude j'ai changer de téléphone et depuis je n'est plus ma progression que faire ? Merci d'avance pour votre réponse ID: keroz30127

    0
  • Travis laningham

    The game updated when it did I lost all the hunters I acquired some of Wich were through buying gems to unlock why did this happen ??

    0
  • Clément Mislanghe

    Hello,

    I've been playing Hunt Royal for a while now, but somehow someone I don't know logs into my account and does anything. I don't know him and it's quite annoying. How can I do this, I try to connect via Facebook or come to Game Center but he still manages to connect. Can you help me?
    Thank you very much.

    Clément

    My ID: KGXLFKLE
    My username: SF Spleeny
    His: ECKS DEE

    0
  • kimshin

    thank you for helping me recover my progress

    0
  • Charlie Abbing

    Hello my progress is gone after i lost my phone. It was conected to google.
    Is it possible to get back ?

    My name : MechanicalSword11614
    Id : TYHSRCTF

    0
  • Carlos Bravo Cruz

    Cambie de celular y al recuperar cuenta, no deja acceder al cajón de clan, no deja jugar en modo cooperativo y no aparecen mis amigos
    ID: TKEPXOEI

    0
  • Kevin

    Hello

    I need your help , i got an upgrade an lose all my data, could you please help me i don’t habe acces to my account anymore

    Hadrian
    LQTPLDOZ

    0
  • Iwatson
    • Edited

    My account shows my progress but I'm not able to use even my "most played" unit. Please properly recover my account.
    EPLIOSRJ 

    Id: LuciusKain1

     

     

     

     

     

    0
  • Valentin

    My progress was lost when i change my Phone id:ZQGADGZP
    Name:Anub1sLoki
    Most player Hunter: PROTECTOR

    0
  • Can bozkurt

    My progress was lost
    İ delete game because of connection error then i reinstall app but my levels and progress was lost please help
    My id is : IZKIZWLM

    0
  • Stig Jarle Nordvik

    Hey. I had to reinstall the game and lost my progress, my username is Ztiq and the New player id is EFRKXXNT

    0
  • Puffypizzaman300

    Hello, I reinstalled the game and lost all my game center data.

    player id: MABI RCMF
    username : معركة رويال
    Main character : Grim Reaper
    Game center : puffypizzaman

    0
  • Fredrik jonsson
    • Edited

    Hey. I lost my progress can some one help me?
    Username f0er
    Player id ONOCVHUJ
    Thx

    0
  • Griesella

    Hello Boombit, I lost my most played account, can you please help me to restore my account?

    Player id : PVYUTHBV
    Player name : Toxic-Tea

    0
  • Ohayo

    Hello, I lost my progress on account connected to google play. Can I get it back ? Account ~9k trophies nick: MightyJester28873

    0
  • maxet

    Hello, I lost my progress on account connected to google play. Can I get it back ?
    Account - 900 trophies PYOTTVCO

    0
  • Guillermo González Fragoso

    I lost my account can you help me get it back, my ID was IZZZNODG

    1
  • 黄彥倫
    • Edited

    我沒有綁定到賬號，誤刪遊戲，可以幫我復原嗎？
    ID：XSQJPTMC

    0
  • 黄彥倫
    • Edited

    因為Google 帳戶點選錯誤我丟失了我的帳號，能幫我找回嗎？

    我的id:XSQJPTMC

    0
  • 黄彥倫

    I lost my account can you help me get it back, my ID was XSQJPTMC

    0
  • Arturo

    I lost my account, please help ID OSPXLDMB

    0
  • Felipe Oliveira Alves

    Perdi todos os meu bonecos e gemas !
    Quando troquei de celular

    0
  • Warrvin

    Hello, I ran into a problem that after reinstalling the game, I accidentally chose a new account, and now after that I can’t return to my main account, unfortunately it was not linked to Facebook. Is it possible to get access back ? Main account ID :YDRQQVSK And find what I have now QCQXZRME

    0
  • Jonathan reyes
    • Edited

    Buenas perdi mi progreso por que le pique mal donde decía sincronizar cuenta y mi cuenta tiene compras y mucho avance como puedo recuperarla? La tengo desde la beta del juego y la perdi ayuda porfavor

    Mi id: STBWFEBH

    0
  • Ak

    Hello Boombit, I lost my most played account, can you please help me to restore my account?

    Player id : IRWUJXMA

    1
  • Josely Mendonça de Moraes Abreu Brum

    Good day.

    "Lost my account progress" ,
    previos id = MPWXPHLV
    current id HNGFJTIZ
    e-mail joselybrum@gmail.com
    Nick D•A•N®_ F.V-2™

    0
  • 楊俊吾

    Hi Boombit I lost my most played account can you help me recover my account?
    Current ID: SLEVLVOX
    Missing ID: PKVWFEXE
    Email: a0973007539@gmail.com

    0
  • Massiel

    Hola Boombot, perdi mi cuenta q estaba sincronizada con facebook. ¿Puedo recuperar mi cuenta?
    Identificación actual: YEYILGKX
    Identificación faltante: KZCATBRX
    Correo electrónico: vildosoariana@gmail.com

    0
  • Xasan0525

    Hello.I changed my phone and I can't transfer my account to android from an iPhone.Could you please transfer my account to Google account.My identifier is JTCTQECS

    0
  • Mike van Den ende

    Hi Boombit I lost my most played account can you help me recover my account?
    Missing ID:TWUCQQQZ
    NAME MIKY
    CLAN: carrot cake mafia

    -1

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