This document covers the most common issues that can be experienced while playing Hunt Royale. Please take the time to consult the topics presented. If you're sure your problem is not covered by this FAQ, please do not hesitate to contact us using the Submit a Request button in the upper right corner.
Please consult this FAQ before submitting a ticket
Comments
92 comments
Witam. Zakupiłem przepustkę premium.49.99 zł zostało pobrane. Żadnych nagród nie dostałem.
Perdi mais de 700 troféus, nunca fiz nad irregular, por favor vejam o que houve .
Não é a primeira vez que acontece, mas, dess vez foram mais de 700 troféus.
there was an interner error
but the payment has been made
and the goods were not paid
I paid for the monthly subscription and the payment went through but nothing happened on my account!
Hallo,
Ich habe ein Monatsabonnement aber seit gestern Abend habe ich kein farbigen Namen mehr und ich muss wieder Werbung sehen!
Ich bitte um Hilfe
i have no id on my profile and its not chat.
79E0AC-78DD-447B-B32C-A90DA306CE46
thats my long id that doesnt even exist
I payed for the premium pass and did not get it player ID = FFFRMDHO
Use name = Skitch88
Hello,
I've been playing Hunt Royal for a while now, but somehow someone I don't know logs into my account and does anything. I don't know him and it's quite annoying. How can I do this, I try to connect via Facebook or come to Game Center but he still manages to connect. Can you help me?
Thank you very much.
Clément
My ID: KGXLFKLE
My username: SF Spleeny
His: ECKS DEE
BONJOUR je joue à hunt royale depuis un moment et aujourd'hui je vien de perdre ma liste d'ami et je n'arrive plus à lancer de coopération mais le reste marche et je n'ai plus de clan non plus et je n'arrive pas à en voir dans la liste.
Hello i've bought The premium pass, but i didn't get it
My ussername: Scrubs990
My ID: EENZGGZK
Hi,
I am unable to get my clan to open up
My user name is Uncle Braddles
My number is MGTLSPNT
My user name is {ace[-_-]} and I’m having two problems. I spent the gems to start my own clan since it seemed like I kept getting kicked. Then the clan I spent the gems to start disappeared too. Sometimes it adds me to a clan randomly also but it’s not the clan I started or one I tried to join. My friends list keeps emptying everyday also
Bought the mid price adventure pack, fund have been taken from my account yet I've not received in game
Player ID: JNQPZPKZ
Character name: Ifrit
I cannot play coop or dungeon, cant acces clan. Help me please and fast, ive got subscription and i dont want to cancel it!
Player ID: EBFTLPRY
Name: KRATOS
I got new hunter Thor, recently in season 10. But he is still locked in hunter list
Player is: Iwelcvuy
I bouth battle pass and is not active!!
I had a problem with my conection after payment. Can you check It please.
Beacuse my money is transfered to you.
ID: NEFKAVQV
Transfer id: 18464762998
28/11/2021
18:30 Brazilian time -3
Ja zakupiłem sobie za 10.99€ przepustkę łowcy 4.12.2021 o godzinie 8.05 i nie mam jej dalej aktywowanej.
Player Id : HMIMPSEU
Nickname: Slowianin1980
Hello,
Recebtly dungeon game mode is bugged for me.
In the first stage all minions are doubled, on the second stage I have either million hp or dmg that can 1 shot dragon. 3rd stage I access alone all the time, partner dissappears.
My ID: WCZHSUSL
My nickname: imaboostedanimal11
Hello I accidentally deleted my account..
My username GeorgeOanmilion
Player id: DQDOCUFQ
Witam zakupiłem pakiet diamentów i nie dostałem a pieniadze z kąta pobrało
I cannot play coop or dungeon, cant access clan. Help me please .
ID:ALSRBOAP
Name: TAMAMA
I cant find my equipment at dragon dungeon stage .
ID:KNZYGEMR
Yesterday I had 5 items in equipment for dungeon. I sell one item which was duplicate. Today I can see only one item.
Player ID: DDAWEBDP
I bought new hunter pass and it’s letting me collect the rewards but it did not give me trickster. It says claimed but I don’t have him.
User ID: JVRCSKQA
Hello, I bought the season pass, but did not receive the new hunter with it. Please help.
Purchased season pass. Says new hunter is unlocked on one screen but can select him, locked in another.
ID : CNRYAXHD
Username : Cricricaec
I bought the "hunting pass" the first day it came out (2022-02-20), but I didn't receive the "trickster" hunter, it's still blocked. however the hunting pass is activated because I still have the chests. Can you help me ?
Devise : iPhone 13 pro
ID: ANNYQBHX
Nome: Elder
Olá, eu não consigo entrar na opção de clãs e nem consigo jogar modo Co-Op, Duelo ou Masmorra.
Só consigo jogar modo Caça e modo Caça ao Chefe.
Gostaria de ajuda, pois jogo bastante e sem essas opções de jogo, fica chato e sem sentido.
Meu jogo está atualizado e mesmo assim não pega.
ID TLXJMYUA
good afternoon, I wanted to buy a premium pass, but at first I couldn’t pay for it, and today I’m writing technical problems at all
Tengo un gran problema no me deja jugar en línea?
Puedo jugar modos normales pero en línea no.
Necesito una pronto solución mi
ID: BLVTYKZL
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